Privacy Policy

Masterstroke Tokyo / Nagashima Fukushoku Co.,Ltd. (The Company) complies with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act") and other laws and regulations, guidelines established by the Personal Information Protection Commission, and other foreign laws and regulations applicable to the Company (European General Data Protection Regulation (including Regulation (EU) 2016/679.)), and in light of the importance of your personal information, we will properly handle your personal information acquired and managed by us based on the following policy, We strive to protect information. In this privacy policy, “personal information” means information that can directly or indirectly identify a specific individual, and unless otherwise specified, the definition of other terms refers to an individual According to the terminology under the Information Protection Act.

Acquisition of personal information and storage period

1. We will acquire personal information of customers by lawful and fair means, clearly indicating the purpose of use in advance. We obtain the following types of personal information about you:

(1) Information provided by the customer to the Company (including the customer's name, email address, date of birth, gender, country of residence or address of the customer)

(2) Information on customer behaviour on our website (including login history, browsing history, and product purchase history)

(3) In addition, the Company may record calls with customers.

2. All web pages on our website that require membership registration require that you register your personal information as a condition for use.
3. If a retention period has been set for the customer's personal information, the Company will retain it until that period, otherwise until the customer requests deletion.

Use of personal information

Personal information acquired and managed by the Company will be used within the scope necessary to achieve the following purposes, and will not be used for any other purpose, except with the consent of the customer himself/herself or as permitted by law. In addition, in order to facilitate business operations, the Company may outsource part of the business and provide personal information to the subcontractor to the extent necessary. In this case, we will conclude a non-disclosure agreement with these subcontractors regarding the handling of the entrusted personal information and will conduct necessary and appropriate supervision to ensure the safe management of the personal information.

(1) Provision and development of our products and services, and guidance on such products and services

(2) Responding to inquiries from customers

(3) Billing, refunds, and other paperwork related to payment

Provision of personal information to third parties

We will not provide personal information to a third party without obtaining the prior consent of the customer unless there is a valid reason such as the case permitted by the Personal Information Protection Law or other laws and regulations.

Management of personal information

We will endeavour to keep personal information accurate and up-to-date to the extent necessary to achieve the purpose of use, and to delete personal information without delay when it is no longer necessary to use it. In addition, we will take appropriate security measures against illegal access and computer viruses for personal information handled by our company, take necessary and sufficient security measures against leakage, loss, loss and falsification of personal information, Thorough in-house training on the proper handling of the manager of personal information in our company is as follows.

Satoshi Yamamoto

Nagashima Fukushoku Co.,Ltd

2－25－13，Yayoicho, Nakano-ku, Tokyo, 164-0013 Japan

yamamoto@nagashima-fukushoku.co.jp

 

Notification of Purpose of Use and Rights of Customers to Personal Information (including Disclosure, Correction, Addition, Suspension of Use, and Erasure)

1. When a customer requests notification of the purpose of use of personal information held by the Company, the Company will promptly notify the customer, except in the following cases.

(1) When the purpose of use of personal information about the customer is clear

(2) When there is a risk of harming the life, body, property, or other rights and interests of the customer or a third party

(3) When there is a risk of harming our rights or legitimate interests

(4) When it is necessary to cooperate with judicial organs, administrative organs, or local governments in carrying out the affairs stipulated by laws and regulations, and there is a risk of hindering the execution of said affairs.

2. Customers have the following rights regarding their personal information held by the Company.

(1) Right to request restriction, correction, and deletion of personal information from our company

(2) the right to object to our use of personal information and the right to lodge a complaint with a supervisory authority;

(3) Right to data portability (the right to request that we provide you with your own data processed by us and to provide your own data in the format you specify to a third party you designate; (The latter is limited to cases where it is technically possible.)

(4) the right to withdraw your consent when you provide your personal information (however, the use of your personal information by us prior to your withdrawal of consent will not affect your withdrawal of consent); shall not be accepted.)

3. When a customer requests disclosure of personal information held by the Company, the Company will promptly notify the customer in accordance with prescribed procedures, except in the following cases.

(1) When there is a risk of harming the life, body, property, or other rights and interests of the customer or a third party

(2) When there is a risk of significant hindrance to the proper execution of our business

(3) When it violates laws and regulations

4. When a customer requests correction, addition, or deletion of personal information held by the Company, the Company shall conduct an investigation without delay and respond appropriately based on the results. to hold.

5.In the event that a customer requests suspension of use or erasure of personal information held by the Company, and if it is found that there is a reason for the request, the Company shall take appropriate action. In addition, within the scope necessary to achieve the purpose of use described in Article 2, we will send or transmit information on our products or services that we believe will be beneficial to our customers by post or e-mail. There are cases. If you do not wish to receive such information, please notify us and we will promptly stop sending and receiving such information.

6. Requests based on this item and requests to stop sending or sending mail or e-mails will be accepted in the following ways. Please note that we may not be able to respond to requests that do not follow this reception method.

(1) Reception method and contact point Please contact us at the prescribed contact information using the method prescribed by our company that has been informed to you in advance.

(2) Confirmation of identity In order to confirm that the inquiry is from the person in question, identification documents such as a driver's license, passport, health insurance card, seal certificate, etc., and phone registration with our company We will confirm by confirming the information registered with our company, such as a callback to the number, name, address, phone number, PIN, transfer account number, credit card number, etc.

Regarding protection of personal information on other websites

We are not responsible for the protection of your personal information on other websites linked to our website.

Cookies

Cookies, device fingerprints, or similar technologies may be used to provide more convenient services to customers visiting our website. This will allow us to recognize your terminal device when you visit our website again, leading to the provision of more convenient services. In addition, our website uses access analysis tools to improve our services, but in doing so, we may conduct analysis through cookies, device fingerprints, or similar technologies. For details on how data is collected and processed by access analysis tools, please refer to "Google Policy and Terms".

(1) Cookies are small pieces of information sent by a web server to your browser for the efficient operation of the Internet and may be stored as files on your disk. By using cookies, the web server can record which pages you have visited. The use of cookies makes it possible to identify the computer used by the customer, but it is not possible to identify individual customers until the customer enters personal information on our website. (Cookies themselves do not contain any information that can identify an individual.) In addition, we may publish aggregated information obtained by statistically processing the information obtained through the use of cookies, but this does not include individual customers. does not contain information that can identify

(2) Purpose of using cookies by the Company is to improve and search for better services and to allow customers to receive the services of our website in a comfortable environment. is never used. Our advertisements are posted on various websites on the Internet by third-party distributors. Third-party distributors use cookies to serve ads based on past visits to our website.

(3) Cookie rejection (opt-out) Cookies can be rejected (opt-out) by a simple operation. By opting out, you will be able to prevent information about you from being associated with a particular browser. This allows you to subsequently opt out of our advertising cookies without deleting or modifying other cookies associated with your browser. If you do not need cookies from us, please reject (opt out) cookies through your browser settings.

Corrective action

The Company will strive to respond appropriately to the needs of customers, etc. regarding the handling of personal information, advances in IT technology, and other changes in the social environment, and will review various regulations, including this Privacy Policy, in a timely and appropriate manner as necessary. Etc., we will strive to improve. If you have any inquiries or complaints regarding personal information, please let us know. (Limited to personal information.)

Supplementary Provisions (Enacted)

This privacy policy will be enacted and enforced from June 1, 2024.