Returns

If for any reason you are not entirely satisfied with your purchase at masterstroketokyo.com, you are not happy with your purchase, you have the possibility of returning the products to our web store. Please contact info@masterstroketokyo.com for instructions on how to proceed. Please note that we will not be responsible for return postage costs.

The email must be sent within 14 days of receiving your order, quoting your order number. Sadly, we cannot authorise a return if you have not notified us within 14 days.

To be eligible for a refund, your item must be unused and in the same condition you received it. We reserve the right to refuse return of any item that does not meet our conditions. Items that appear visibly worn are not eligible for return.
For international returns, please ensure that you correctly mark the goods as a ‘Return shipment to origin’ on any customs declaration form. This will ensure that no extra fees are incurred. On the occasion that an item is incorrectly marked and a fee is incurred, this may be passed on to the customer and will delay the returns process.

Refunds will be issued within 14 days of receiving your returned item.